Question 1

What is Jonzy?

Accepted Answer

Jonzy is a relocation planner that ranks 356 cities for your income, passport, job type, and lifestyle, then helps you plan the move with visa matching, cost breakdowns, and move timelines. Browse city guides free; Move Tickets unlock personalised scores and the full planner.

Question 2

Is Jonzy free to start?

Accepted Answer

Yes. Browse all 356 city guides, comparisons, and reference tools at no cost. Move Tickets unlock personalised rankings and the full move planner when you are ready to commit.

Question 3

How is Jonzy different from a cost-of-living site?

Accepted Answer

Generic indexes reflect someone else's budget. Jonzy scores every city against your income, passport, job type, and priorities, then matches visa programs you actually qualify for.

Question 4

Can I check which visas I actually qualify for?

Accepted Answer

Yes. The visa eligibility engine checks your passport, income, savings, and work type against 100+ long-stay and digital-nomad programs, then sorts every one into eligible, close, or not a fit, and for the close ones it shows the smallest income or savings move that unlocks them. Try it free with no sign-in at /visa-check.

Question 5

What are Move Tickets?

Accepted Answer

Pay once. No subscription. Three one-time tiers that each add features: Explorer ($7) unlocks every city ranked for you, full visa eligibility, and Jonzy AI; Mover ($19) adds your complete move plan; Nomad ($49) adds visa alerts, unlimited Jonzy AI, and every future move. All are lifetime — no recurring subscription.

Question 6

Do I need to download an app?

Accepted Answer

Jonzy runs in the browser on any device. Native iOS and Android apps are available too. Your profile syncs when you sign in.

Question 7

How does Jonzy score cities for me?

Accepted Answer

You enter income, passport, job type, and lifestyle priorities during onboarding. Jonzy ranks all catalog cities with a Life Upgrade score (−40 to +40), move readiness (0–100), and visa matches for your passport, not a generic cost index.

Question 8

Who is Jonzy built for?

Accepted Answer

Remote employees, freelancers, founders, and families planning a relocation abroad. You do not need to be a full-time nomad, many users compare two or three cities before a single big move.

Question 9

Can couples or families use Jonzy?

Accepted Answer

Yes. Onboarding captures household size and school needs where relevant. City guides include family-oriented notes; the move planner supports shared timelines when you are signed in.

Question 10

How is Jonzy different from Nomad List or Numbeo?

Accepted Answer

Generic indexes reflect someone else's budget and priorities. Jonzy scores every city against your income and passport, matches visa programs you qualify for, and includes a move planner, with pay-once Move Tickets instead of a subscription.

Question 11

What does each Move Ticket include?

Accepted Answer

Three one-time tiers that each add features. Explorer ($7) unlocks every one of 350+ cities ranked for you with full Compatibility scores, visa eligibility for your passport, and comparison tools. Mover ($19) adds your complete move planner (roadmap, budget, timeline, arrival). Nomad ($49) adds the immersive sims, unlimited visa watchlist with change alerts, and every future move. All are lifetime, pay once, no subscription.

Question 12

Can I try Pro features before buying?

Accepted Answer

Browse city guides, comparisons, visa pages, and free web calculators without paying. In prototype mode (default on jonzy.app), signed-in users can also unlock Pro without charge while billing is in preview.

Question 13

Do Move Tickets auto-renew?

Accepted Answer

No. Move Tickets are one-time purchases with no subscription and no expiry, what you unlock stays unlocked. Upgrade a tier any time to add more features.

Question 14

Do you offer refunds on Move Tickets?

Accepted Answer

Contact us within 14 days if a Move Ticket did not work as described. See Terms of Service for full refund policy details.

Question 15

How does visa matching work?

Accepted Answer

Jonzy compares your income, job type, and passport against 100+ published remote-worker and digital nomad programs. Results show income thresholds, fees, and links to official portals, always verify before applying.

Question 16

Which passports and programs are covered?

Accepted Answer

Programs span Europe, Latin America, Asia, and the Middle East, Portugal D7, Spain digital nomad, Thailand LTR, Mexico temporary resident, UAE remote work, and many more. Coverage grows as governments publish new rules.

Question 17

Does Jonzy track visa rule changes?

Accepted Answer

Visa Watch (Pro) monitors programs on your shortlist and surfaces admin-reviewed changes. Public visa pages and guides are updated when material rule changes are confirmed.

Question 18

Where does cost-of-living data come from?

Accepted Answer

Catalog medians blend curated research, public indexes, and community cost reports when enough users agree on a figure. Each city guide shows a data freshness badge and links to methodology in our guides.

Question 19

How often is cost data updated?

Accepted Answer

Catalog costs are reviewed quarterly and community cost reports can shift medians when enough users agree. Each city guide shows when figures were last reviewed.

Question 20

What is the Life Upgrade (LU) score?

Accepted Answer

A personalised −40 to +40 score measuring how a city improves your finances, lifestyle fit, and move feasibility versus staying put. Free users see de-personalised ranges; Move Ticket holders see the exact score.

Question 21

How accurate are tax estimates?

Accepted Answer

Tax panels use published brackets and common remote-worker scenarios, not personalised tax advice. Use them to compare destinations; consult a cross-border tax adviser before relocating.

Question 22

Can I report incorrect city data?

Accepted Answer

Yes. City detail includes cost feedback and data flagging. Enough community agreement triggers an admin review before catalog figures change.

Question 23

Can I use Jonzy without creating an account?

Accepted Answer

Yes. All city guides, comparisons, visa pages, blog posts, and the free web calculators work without signing in. Create an account to save cities, sync across devices, and unlock personalised rankings.

Question 24

How does cloud sync work?

Accepted Answer

When you sign in, your profile, saved cities, notes, move planner, and preferences mirror to Supabase. Changes debounce to the cloud; offline edits merge on the next successful sync.

Question 25

Is my data exported under GDPR?

Accepted Answer

Yes. Signed-in users can download their data from Profile → Download my data, including saved cities, notes, and activity events.

Question 26

Can I delete my account?

Accepted Answer

Yes. Profile → Delete account removes your cloud data and signs you out. Local browser state is cleared; this action cannot be undone.

Question 27

What is in the move planner?

Accepted Answer

Timelines, budget breakdowns, arrival checklists, visa countdowns, belongings planner, and route builder, tied to your shortlisted cities. Pro unlocks the full planner; free users can preview structure.

Question 28

Does Jonzy work offline?

Accepted Answer

The PWA caches core shell assets. City catalog data is bundled, so browsing saved cities works offline after first load. Live weather, FX, and sync need a connection.

Question 29

How do community threads work?

Accepted Answer

Each city has a public thread hub with tips, visa questions, and move stories from other users. Browse at /threads or from any city guide; post and reply when signed in.

Question 30

Is there a native iOS or Android app?

Accepted Answer

Yes. Capacitor builds are available for App Store and Play Store. The web app is fully featured; native adds push notifications and platform sign-in (Apple on iOS).

Frequently asked questions